Live streaming for sales has become a global trend. You can use it to verify customer identity without needing additional services, as well as for live product demonstrations. This approach is popular across many industries. If you haven't implemented it yet, it's time to consider it.
Live product review. The customer joins a broadcast with a consultant who demonstrates products and offers to place an order right during the live session. This modern and incredibly popular shopping format worldwide is becoming a great alternative to offline shopping.
Add identity verification to streamline credit processes and checks related to age or KYC. The intuitive interface will guide what document is needed for verification, record the session, and capture screenshots for reporting.
For discussing personal matters, it is important to provide the ability for private communication. Allow customers to initiate a video call directly from their usual communication channel, without unnecessary steps.
During the live stream, your customers will be able to view the product or showroom, which will increase trust and encourage them to make a purchase directly from you
The client will have the option to select the product category and a convenient time for receiving a consultation during booking
Only a web browser (Chrome, Safari, Opera) – no need to install additional software! Suitable for all modern devices
The Live Cart module allows your consultants to initiate the checkout process for the customer themselves
You can get started without complex integrations, gradually adding everything you need
Live Commerce is an innovative online sales format that combines the interactivity of live video streams with the effectiveness of e-commerce. It's more than just showcasing a product – it's live communication with potential customers, allowing you to provide detailed information about the product, answer questions in real-time, and create an atmosphere of trust.
Advantages of Live Commerce video sales:
Implementing solutions for remote communication with customers not only minimizes losses but also creates new sales channels, opening additional opportunities for the business.
Video shopping has become a new way of communicating with consumers in the new reality. During a live stream, the customer has the opportunity to fully assess the product, check its condition, ensure there are no defects, and receive detailed consultation from a personal store employee.
Another important advantage of Livestream Shopping is the ability to track the product selection process, respond promptly to the customer's doubts, and provide support throughout the entire purchase journey.
If it involves areas where customer identity verification is required, our system ensures real-time comparison of the user's photo with their documents. This reduces application processing time, allows consultants to handle more requests, and helps avoid fraud and errors caused by human factors.
Monthly payments, implementation packages and additional services
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