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This communication channel will become your online assistant. It helps customers quickly report insurance claims, submit documents, and get instant answers to frequently asked questions. Increase efficiency and customer satisfaction—automate your service with AI.
ConnectiveOne is a multifunctional platform that enables insurance companies to automate routine tasks, enhance operational efficiency, and improve customer service. With our tools, you can create intelligent chatbots that provide 24/7 support, process insurance claims, and offer personalized recommendations."
Clients can report cases through any channel, which speeds up the settlement process
Chatbots provide 24/7 advice on any insurance issues.
Artificial intelligence helps speed up the assessment and payment of insurance claims.
Get started quickly, integrate the services you need, and automate key processes with chatbots and AI
Automate responses to standard customer inquiries with scripts. Ensure instant replies by involving a live operator only for complex questions
Create customer communication scenarios with an easy-to-use builder. Automate routine processes to keep doctors and contact center workers focused
Create user groups and send notifications about promotions, special offers, and news via messenger
Ensure secure purchases and bill payments via bot using convenient modern Google and Apple Pay systems
Add information about job vacancies to the bot, and allow customers to quickly find the nearest branches and check their working hours
Registration of the policy immediately in the messenger, without the need to visit the site or use the application. Implementation of document field recognition function, which will speed up the process of purchasing policies in 3 times.
AI chatbot is an innovative solution that allows insurance companies to provide their customers with round-the-clock support and prompt resolution of issues. Thanks to artificial intelligence, the chatbot can answer frequently asked questions, process claims for insurance payments, provide personalized recommendations and select optimal insurance products. This allows you to reduce the burden on employees and increase the efficiency of the entire company.
Key features of the insurance chatbot:
For an insurance company, a chatbot serves as an additional sales and communication channel with customers. Effective interaction through instant messengers opens up new opportunities for your business, enabling more efficient customer engagement and the automation of service processes
Our chatbots integrate with the most popular messengers — Viber, Telegram, Facebook Messenger, WhatsApp. We can also connect number channels at your request, as well as add a widget to the site
The capabilities of the chatbot go beyond simple buttons in the messenger. Modern chatbots are able to support dialogue, integrate recognition systems (languages and documents), analyze conversations, switch to operators, as well as integrate with corporate systems and external APIs
Yes, users will be able to make payments for services directly in the messengers, which will significantly simplify the purchasing process.
For the bot to work properly (during sales, paperwork and other operations), open API methods are required in the systems with which the chatbot will be integrated.
First of all, the bot helps reduce business costs by automating workflows and performing part of routine tasks. Chatbots also optimize information management and reduce the cost of advertising campaigns, because the cost of customer interaction with the bot is much lower than in the case of traditional channels such as sending messages to a phone number.
Yes, chatbots created on our ConnectiveOne platform can be integrated into websites in the form of widgets. You can find more information about the different types of widgets and their appearance here to.
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