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We are excited to announce that ConnectiveOne and ToDo have officially started their collaboration! This is an important milestone for our teams, and we are confident that this partnership opens up new opportunities for businesses looking to enhance their processes and customer relationships.
In today's world, customers interact with dozens of platforms: from messengers to social networks and phones. To keep the business in their focus, tools are needed that ensure seamless communication. ConnectiveOne and AlphaSMS are a combination of flexibility, speed, and automation, enabling businesses to stay connected at all times.
The current business environment demands prompt feedback and maximum attention to customers. That’s why we are excited to announce the new partnership between ConnectiveOne and Revisior — products that combine the advanced capabilities of the omnichannel AI platform and the feedback management system.
We are excited to announce the start of our partnership with GigaCloud, which will create new opportunities for businesses through the synergy of our solutions! This partnership is based on a shared goal: strengthening businesses with innovative technologies and a customer-centric approach.
ConnectiveOne is an omnichannel AI communication platform that has received support from Google, securing funding under the Google for Startups Ukraine program.
This success is the result of the hard work of our team, which has created a solution that transforms the approach to communication in medium and large companies.
Tired of fragmented systems, endless manual tasks, and lost customer inquiries? We have great news! ConnectiveOne has partnered with CRMiUM to make your business faster, more efficient, and more customer-oriented.
IT Arena 2024, one of the largest tech events in Ukraine, was particularly special for ConnectiveOne this year. We not only gained valuable experience, new connections, and insights, but also became winners recognized by a giant like Google.
The ConnectiveOne team became the official partner of KA Group at the 17th CX Conference – a key event in Ukraine dedicated to discussing customer experience.
The conference brought together experts and business leaders who implement customer-centric strategies, fostering the growth of Ukrainian companies and creating a stronger connection with their audiences.
ConnectiveOne, an omnichannel AI communication platform, and BotsBand, experts in creating custom chatbots, are joining forces. Together, we will help companies automate customer service processes, enhance communication, and make business operations simpler and more efficient.
User Support Automation: From Chatbots to Intelligent Solutions
Automated user support is no longer a novelty in the digital world, yet the technologies behind it continue to evolve. Modern solutions enable support that simulates live communication while processing requests far more efficiently — 24/7, without limitations of time or resources.
The financial and insurance sectors have traditionally been at the forefront of adopting innovations in customer service. Support process automation is becoming a vital tool for accelerating request processing and significantly improving the quality of customer interactions, enhancing service efficiency and delivering a better customer experience.
It’s no secret that in today’s business landscape, digital technologies and marketing have become essential to achieving goals and scaling strategies. But is it possible to have deep expertise in both areas within a single company? A rhetorical question. We found the answer — partnership.
The service industry is one of the most debated sectors when it comes to implementing automated solutions.
When purchasing a service, customers seek not only efficiency but also an emotional connection. Can an automated system create an impression strong enough to keep up with live, friendly operators from competitors — and avoid coming across as “cold”?
We are pleased to announce that ConnectiveOne and 42flows.tech have joined forces to create simple and effective solutions for automating communications and financial processes. Through this partnership, businesses will be able to significantly enhance customer interactions and simplify financial operations.
Zendesk has been one of the most popular customer support services, and in some regions, even a market leader. Most workflows are set up with this tool in mind. But why do some companies choose integration with ConnectiveOne, even though both services offer similar features and capabilities?
In today’s business environment, effective communication with customers in the digital space is critically important. With the rapid growth of e-commerce, the demand for tools that automate communication processes is significantly increasing.
Automated services offer numerous advantages, but their most powerful tool in eCommerce is the instant response to customer inquiries. In the world of online sales, the decision to purchase is often made during the first chat interaction. If you are not a monopolist, your potential customer is simultaneously considering offers from competitors. And if the response is delayed, there’s a risk of losing the customer.
This change reflects our achievements and new opportunities.
Since 2020, Kwizbot, now known as ConnectiveOne, has evolved from a tool for marketing communications and chatbots into an advanced solution for automating customer service, sales, marketing, HR management, and internal communications within companies. We don’t just follow trends – we shape them!
Our team will be happy to answer all your questions