Organize communication with customers on their favorite messenger. Simplify daily banking with a personal finance bot, optimize your services, and provide 24/7 customer support with ConnectiveOne
One-click integration with
+ support for custom channels
This solution provides an additional communication channel that can easily become a fully-fledged online assistant. While most banks offer browser versions or mobile applications, customers still prefer communicating via messengers for support. The convenience of conducting everyday financial transactions in instant messengers can attract new users who feel uncomfortable using web banking or installing mobile apps
Start with simple basic functions and gradually expand the capabilities. Where should you start?
Offer customers the option to write to you instead of calling. Automate routine processes with scripts and ensure quick communication with a live operator
Accept applications instantly in the messenger. Leverage the advertising and marketing capabilities of instant messengers to attract more customers
Post daily currency exchange updates, information about bank branches and their working hours, including the nearest branches and ATMs
At the start of implementation, complex integrations are not required, and customer data is not at risk
Access to services via chat, SMS, mobile applications and social networks, which allows customers to interact with the bank at any time and in a convenient way
Easy integration with CRM, core-banking systems, ensuring work without interrupting business processes
On-premise for maximum control over your business data
Help improve the efficiency of banking institutions and enhance customer service. Chatbots integrated with CRM, ERP, and core banking systems enable fast financial transactions, 24/7 support, and automation of routine processes. The implementation of automation optimizes business workflows, reduces costs, and attracts new customers through an innovative service approach.
Integrate with your database and expand the bank's capabilities in the messenger for low-risk transactions
Ability to view balances on cards and quickly transfer between accounts
Replenishing mobile accounts is one of the most common requests in online banking, and it can be done easily through messenger bots
If the card is lost or there are security problems, the client can quickly apply for its blocking
Customers easily submit a request to adjust their limit
Offer insurance and related services, set up alerts and ensure regular payments to customers
Make it possible to pay for utilities in one click
A chatbot is more than just a bot. This is a tool that will help your bank:
Ready for banking services right in your messenger?
Use video to identify new customers through contact center solutions
Or allow new customers to open accounts for small transactions 24/7 and be identified through a simplified procedure with Liveness Detection
Concise answers to important questions: no spam, unnecessary words, or intrusive suggestions
Do you want your bank to be a leader in innovation? Introducing a chatbot is a step in the right direction. Our chatbots provide 24/7 customer support, quick problem solving, and a personalized approach. Thanks to the chatbot, your bank will become more accessible and attractive to customers.
Any questions left?